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有没有想过您企业的 IVR 系统、语音邮件或等待消息就像您公司的精美门卫?是的,这就是您给客户留下的令人眼花缭乱的第一印象。那么,让我们问一个大问题:是不是“哇!”?还是“咩”?

As a recognized professional voice talent, specializing in voicing telephone systems, I can turn your phone system into your next dependable client engagement tool, skyrocket client retention and increase business! I'm not just your regular voice; this voice is the secret ingredient that transforms hang ups from mundane moments into memorable customer experiences.  No matter how small or large your organisation, a professionally recorded voicemail, on hold message or phone prompt can really improve your company image and customer experience.

IVR — or “Interactive Voice Response” — when you dial a company’s telephone number you receive an automated voice that sorts your call to various departments. The warm, friendly voice you encounter when using these systems — no matter where you call — will be that of a voice talent. The auto attendant greeting your customer hears should be warm, helpful and professional. That’s where Tanis comes in and gets your phone system that voice.

There are many things that encompass the field of telephony: Message On Hold, IVR phone prompts, auto attendant, voice mail messages, system greetings

How effective is message on hold? Take a look at these stats then let’s get you set up today.

A recent AT&T Study – More than 70% of business calls are placed on hold for an average of 45 seconds each. 60% of the callers placed on hold hang up, and 30% of those that hang up never call back.​ 

CNN – The average person spends 60 hours per year on hold. Executives spend 15 minutes a day – or 68 hours a year – on hold. Fifty-five seconds is the national average hold time for companies with more than two telephone lines.

North American Telecom
Callers with silence on hold will abandon their calls in less than one minute. 90% hang up within forty seconds.
– Callers with music on hold will stay on the line thirty seconds longer than with silence.
– Callers with information on hold will stay on the line for up to three minutes longer.

Cellular Marketing Magazine Over 85% of callers prefer on hold messages over silence.

Telemarketing Magazine Survey
1 in 5 respondents made a purchase or a decision based on information they heard.

And here's your bonus round – rapid delivery! In most cases, I'll whisk your completed telephony project over to you within 24 hours, sometimes quicker.  How's that for service?

on brand voiceover clients working together



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